Privacy Policy

Effective Date : January 1, 2020

We at Netra Cafe Group, along with our subsidiaries and affiliates respect your concerns about privacy. This Privacy Notice applies to our use of personal information that we may collect at Netra Cafe Group, our restaurant locations, Netra Cafe Catering, and Netra Cafe Group Catering in the United States and via online and mobile services that link to this Privacy Notice .This Privacy Notice describes the types of personal information we collect on the Sites, how we may use the information, with whom we may share it and the choices available to you regarding our use of the information.

Information We Collect

We may obtain certain personal information (such as name and other contact details) through our sites. The types of personal information we may collect include:

  • Contact information, such as your name, postal address, e-mail address, and telephone number;
  • Names, postal addresses, e-mail addresses and telephone numbers of others to whom you ask us to send information;
  • Payment information (such as payment card details, financial account information and billing address);
  • Information about your education, work and military history, legal work eligibility status,and other information relevant to specific jobs for which you may apply;

In addition, when you visit our Sites, we may collect certain information by automated means, such as cookies and web beacons. The information we collect in this manner includes IP address, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken on our site, and dates and times of website visits. A "web beacon", also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.

If you use Site features operated by third-party social networking services (such as Facebook), we may receive information you have made available to those services, including the geographic location of your mobile device and other information about you and your contacts on those services. Some of these social networking services allow you to push content from our Sites to your contacts or to pull information about your contacts so you can connect with them on our Sites.

How We Use The Information We Obtain

We may use the information we obtain through the Sites to:

  • Create and manage your account;
  • Offer and provide products and services to you;
  • Process and collect payments for gift cards;
  • Combine it with information we receive offline to send you offers or promotions;
  • Send information to others if you ask us to do so;
  • Respond to and communicate with you about your requests, questions and comments;
  • Process claims we receive in connection with our products and services;

In addition, we use information collected online through cookies, local shared objects web beacons and other automated means for purposes such as: (i) customizing our users' visits to our Sites, (ii) delivering content tailored to our users' interests; and the manner in which our users browse our Sites, and (iii) managing our business.

We may use third-party web analytics services on our Sites, such as those of Google Analytics. The analytics providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the Sites. The information collected through these means is disclosed to these analytics providers, who use the information to evaluate use of the Sites.

Internet-Based Advertising

We do not sell or otherwise share personal information about you, except as described in this Privacy Notice. When you post a comment on our blogs, we may publish your name and user ID on the blog with your comment. We share personal information with third parties who perform services on our behalf based on our instructions. These third parties are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

We also may disclose information about you
(i) if we are required to do so by law, regulation or legal process (such as a court order or subpoena),
(ii) in response to requests by government agencies, such as law enforcement authorities, or
(iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

Notice to Canadian Residents

We collect, use and disclose your personal information with your consent, which may be expressed or implied.

You may withdraw your consent to the use and disclosure of your personal information by us or by third parties for marketing purposes at any time by contacting us as specified below under "How to Contact Us." If you would like to access, update or ask us to delete your preferences or the personal information that we have collected about you, please contact us, and we will respond to your request within 30 days.

Notice to California Residents

Subject to certain limits under California Civil Code § 1798.83, California residents may ask us to provide them with
(i) a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and
(ii) the identity of those third parties. To make this request, California residents may contact us as specified in the "How to Contact Us" section below.

Do Not Track Policy

Our website is not designed to respond to "do not track" signal received from browsers.

Links To Other Websites

Our Sites may contain links to other websites for your convenience and information. These websites may be operated by companies not affiliated with Netra Cafe Group. Linked websites may have their own privacy policies or notices, which we strongly suggest you review if you visit any linked websites. We are not responsible for the content of any websites that are not affiliated with Netra Cafe Group, any use of those websites, or the privacy practices of those websites.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Children's Privacy

Our Sites are not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on our Sites. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on our Sites, we will delete the information from our records.

Right To Deletion

You have the right to request that Netra Cafe Group delete any of your personal information that we have collected and retained from you. We must receive and confirm your verifiable consumer request. We will delete your personal information from our records, unless and exception applies.

Right To Non-Discrimination For The Exercise of a Consumer's Privacy Rights

We will not discriminate against your exercising your CCPA rights.

  • Deny you goods or services
  • Charge you different rates for goods and services
  • Provide different level of quality of goods or services

Do Not Sell My Personal Information

You have a right to request the deletion of personal information that we collect or maintain about you. To submit a request to delete personal information, please submit an email request to rebecca@bokagrp.com and include “California Request to Delete” in the subject line. Please specify in your request the personal information about you that you would like to have deleted, which can be all of your personal information as required by the CCPA.

Updates To Our Privacy Notice

This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our Sites to notify you of any significant changes to our Privacy Notice and indicate at the top of the notice when it was most recently updated.

How To Contact Us

If you have any questions about this Privacy Notice, or if you would like us to update information we have about you or your preferences, please contact us by e-mail at rebecca@bokagrp.com or by phone at (312) 238-9896. You also may write to us at:

Netra Cafe Group820 W. Lake St. #200 Chicago, IL 60607

Please note that on occasion, third parties unaffiliated with us may conduct marketing campaigns where they offer gift cards to our restaurants, which they have purchased separately, as inducements to enroll in their programs, complete surveys or take other actions. In such cases, requests directed to us to opt-out of further communications will not be effective, as we have no control over the activities of such third parties.